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Study: Positive Benefits of Robot Health Advisors Can Lead People to Adopt the Service

A new study has found that robot health advisors can have positive benefits leading to strong intentions to adopt the service. The findings by Kun Xu, University of Florida College of Journalism and Communications Media Production, Management, and Technology assistant professor in emerging media, and colleagues were featured in “My Health Advisor is a Robot: Understanding Intentions to Adopt a Robotic Health Advisor” published in the International Journal of Human-Computer Interaction on July 31.

Robots and artificial intelligence (AI) have seen increased adoption in healthcare. The authors studied the benefits of using a robot as a personal health advisor, particularly for health issues that benefit from regular guidance and instructions.

According to the authors, “Findings demonstrate that perceived ease of communication with and perceived usefulness of a robotic health advisor positively predict favorable attitudes toward a robotic health advisor, which subsequently leads to strong intentions to adopt it. The present investigation also finds that perceived usefulness of a robotic health advisor directly leads to an individual’s intentions to adopt it.”

The study authors include University of Central Florida (UCF) Associate Professor Jihyun Kim, University of Cincinnati Assistant Professor Kelly Merrill Jr., Xu,  and UCF and St. Johns River College Communication Instructor Chad Collins.

Posted: August 4, 2023
Category: AI at CJC News, College News, Research News
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