
Research and Insights: Fairness in Information Access Through Culturally Competent AI Systems
April 3, 2021

Internet-based Tailored Virtual Human Health Intervention to Promote Colorectal Cancer Screening: Design Guidelines from Two User Studies
March 11, 2021



Voice-Assisted AI is Becoming Smarter, But Consumers Have Higher Expectations
When Huan Chen started researching how consumers think about and perceive artificial intelligence in marketing communications, she was surprised at a major finding: They understand marketing and think it’s unavoidable today.

New Research Will Explore How Marginalized Communities are Addressing AI
Jasmine McNealy is in the preliminary stages of a new research project to study how marginalized and vulnerable communities are being proactive and educating themselves about the opportunities and threats of AI.

Automated Journalism More Trusted When Paired With Human Touch
Frank Waddell has found that a story written by a journalist with assistance from artificial intelligence — the man/machine model – is perceived as the least biased and most credible news story.

How Trust and Privacy Affect Human/AI Applications and Interactions
Sylvia Chan-Olmsted is examining consumer intention to use AI-enhanced applications or devices and the interaction process through the lens of trust.