Voices of the Unsung: The Role of Social Presence and Interactivity in Building Empathy in 360 Video
Virtual reality and 360-degree video have come to be known as “empathy machines,” due to their ability to afford the viewer the perspective of another. A team of CJC researchers wanted to understand better the tie between immersive storytelling and psychological responses.
Video: Using AI to Improve Communication with Social Robots
The primary function of “social robots” is to facilitate communication with humans, and is being applied in a variety of industries, including education and physical and mental health. Dr. Kun Xu is studying how to enhance that communication through voice, gestures and other social cues.
You Can’t Shop With Us: How U.S.-Based Value and Midmarket Online Clothing Retailers Position Their Plus-size Female Clothing Section
Women shopping for plus-size clothing face many challenges, and are often isolated through marketing, language and website navigation. Researchers found that clothing retailers have a long way to go to incorporate inclusiveness into their women’s plus-size shopping experience, especially online.
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal
A timely response during a crisis is critical because the speed of crisis response can influence the success rate of crisis management efforts, teams, and strategies. This study further explores the impact of timing and message appeal on social media during a health crisis.