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Carma Bylund Co-Authors Article on Empathetic Communication in Medical Consultations

Carma Bylund, University of Florida College of Journalism and Communications Public Relations associate professor, is the co-author of “The Professional Interpreter’s Effect on Empathetic Communication in Medical Consultations: A Qualitative Analysis of Interaction” published in Patient Education and Counseling on Oct 1.

Carma Bylund

Bylund, along with Demi Krystallidou and Peter Pype, investigated how empathy is expressed by an interpreter to a patient during medical consultations and the how the interpreter may have had an effect on the communication.

Their findings indicated that “in interpreter-mediated consultations, empathetic opportunities are subject to the interpreter’s renditions and the doctor’s actions during interaction.”

Posted: October 8, 2019
Category: College News
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